Julie Mather Associates and The Mindful Gut have developed a unique well being retreat experience and as small businesses we need to set out our expectations of our retreat guests and of course outline how we will contractually meet your expectations of us.
Before you commit to joining us, we ask you to read the following conditions carefully before completing the booking form or booking your space on our website/s.
If you have any queries regarding any of the following points please do not hesitate to contact us at; julie@juliematherassociates.co.uk or cara@themindfulgut.co.uk
1. Definitions
“Client” “you” is the person who receives the services.
“Event” is our retreat.
“Fees” are the price for the delivery of the services and the client’s attendance at the Event.
“Services” are the services to be delivered before, at the Event and post event as set out in our promotional emails and outlined through our websites or other social media channels.
“Host Providers” “we” are Julie Mather Associates and The Mindful Gut.
Our registered addresses are.
Julie Mather 2 St Brides Farm, Stanton by Bridge, Derbyshire DE73 7NF https://www.juliematherassociates.co.uk/
Cara Wheatley-McGrain 149-153 Alcester Rd, Birmingham B13 8JP
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2. Price and payment
2.1 The price for the Services is set out in our promotional emails and on our websites. There is no VAT.
2.2 The price and any agreed expenses shall be the Fees of the Host Providers and payment of 100% of the Fees is due in line with the terms stated on our websites and booking form which allow for instalment payments along with a full payment option, following payment of a non-returnable deposit.
2.3 Where split payment options are available, each instalment must be paid on time, and failure to pay any instalment of the Fees on time may result in the Host Providers cancelling or amending the Services, in their sole discretion.
3. Refund and Cancellation of agreement
3.1 The fees are non-refundable except for:
3.1.1 Where we cancel a Retreat, you are entitled to a refund for any payments you have made in advance.
3.1.2 In the unlikely event of the Host Provider having to reschedule the Services, alternative dates will be offered.
3.1.3 In the eventuality of you cancelling your attendance, other than in the statutory cooling off period outlined below, we must uphold our commitments to our ownsuppliers, so unfortunately, we are not able to make any exceptions to the no-refund policy, not even for personal emergencies.
We therefore advise our guests to take out travel insurance to protect yourself against illness, emergencies, and changes in your circumstances.
3.2 In the event you are unable to attend the Retreat:You may transfer your Retreat place to a friend, subject to our prior approval of your replacement.
3.3 There is no refund for leaving the Retreat early or arriving after the scheduled start time. There is no partial reimbursement if you choose to opt out of any part of the programme.
4. Cooling off period
4.1 In line with statutory online booking practice we abide by the 14-day cooling period from the date we receive bookings.
5. General Conditions:
5.1 Each party will keep the confidential information of the other party and any third party confidential and secret, and only use it for the purposes of supplying the Services or making proper use of the Services. Each party recognises and accepts its obligations about the control and the processing of personal data under the current data protection.
5.2 The Client grants to the Host Providers consent to use photographs and videos of the Services as part of its promotional activities. If you do not wish to grant this consent, you must confirm prior to entering this agreement.
5.3 Following the conclusion of the Services the Host Providers may wish to contact you to request testimonials, recommendations, or feedback on the services. By agreeing these terms, you are consenting to that contact by the Host Provider after the conclusion of the Services.
5.4 The retreats will include some low impact walking and some gentle breathwork, baking, fermenting demo and practice and food provided in line with any allergies or intolerances that you have shared with the retreat organisers. One to one nutritional or medical advice is not included as part of the retreat. If these activities will cause you any difficulties, we request that you seek medical clearance and agree that you will undertake them at your own risk.
